Members may use the login portal for full members news and events.
Use Vehicle History Data to Drive More Informed Decisions
Claims professionals who rely on videos and photos obtained through social media investigations need to make sure that evidence can be backed up as authentic, Virtual Symposium B.C. speakers suggest.
Several reasons explain why a social media investigation is useful during a claim, said Gavin Phillips, regional manager of investigations for xPera. Benefits include locating evidence, and identifying and locating witnesses.
“More and more, [social media investigations] are a critical component to determine the potential for recovery and legal action, especially when you are dealing with the kind of subjects who won’t necessarily keep properties, vehicles, and other assets in their name, but will not be able to resist posing with them on their Instagram accounts,” Phillips said Tuesday during a panel at Virtual Symposium B.C.
Also on the panel was Amelia Martin, a lawyer with Dolden Wallace Folick, whose areas of practice include defending bodily injury claims. When it comes to video and photo evidence, authenticity is important, Martin said during the panel on social media sleuthing.
“Essentially, the rule at law is you need to have a witness who is able to authenticate a photo or video that you are relying on.”
This is because electronic photos can be edited with software.
Alberta’s broker regulator has issued a civil penalty of $26,000 against a former broker found to have issued false insurance certificates to clients as “placeholders” until coverage was bound — which it never was.
The penalty was based on 52 examples of what council deemed to be fraud committed by the ex-broker, Hakan Bahadir. Council ordered him to pay $500 for each instance, totalling $26,000.
Council’s investigation followed the termination of Bahadir, a Level 1 agent, by his brokerage (cited in the report as A.I. Brokers), which no longer operates. In a comprehensive report to council, the former brokerage’s internal investigation found that 26 insurance clients, both commercial and private, were affected by the broker’s activities.
An Ontario judge has taken the rare approach in a sentencing decision to urge the provincial government to take steps to prevent future instances of insurance fraud.
Ontario Court Justice David S. Rose made the obitur remarks in his written reasons in R. v. Kasotty, released Wednesday. In his decision, Rose imposed a two-year conditional sentence on Vera Kasotty, who pleaded guilty to charges of Fraud Over $5,000 and Arson.
“It is not for a judge of the Ontario Court to recommend changes to the insurance scheme, or the unregulated nature of car towing, which will remedy this problem,” Rose wrote in his decision. “Solving this is the role of the legislature. What I do hope is that the legislature will take this up with the urgency required.”
Even though claims volume has significantly decreased during the COVID-19 pandemic, the number of claims flagged for possible fraud investigation remains comparable to pre-pandemic levels, RSA told Canadian Underwriter last week.
“From RSA’s perspective… this indicates [claims] with concerning loss details are at an all-time high, really,” Meagan Maher, SIU (special investigations unit) specialist with Unifund Assurance, said in an interview Thursday. Headquartered in St. John’s, Nfld. and specializing in home and auto insurance, Unifund is owned by The Johnson Corporation, a Canadian holding company controlled by U.K.-based Royal & Sun Alliance Insurance Group.
Hello CASIU members, well its March and the start of Fraud Prevention Month. While I’m sure our members are well aware of the different types of frauds being committed, I encourage you to be vigilant. Lets keep reporting the frauds and working together to prevent them.
Here are some useful internet sites:
IBC – Vigilance is key in fighting insurance fraud
Tips for consumers this Fraud Prevention Month
Recognize, reject and report fraud
On behalf of your CASIU Board.
Following the developing situation of COVID-19, the Board of Directors of CASIU have decided to cancel the 2020 conference at BMO IFL as a public safety measure.
The health and safety of our speakers, attendees, and staff is paramount and as of today the risks associated with COVID-19 and this type of event outweigh the acceptability of continuing with this conference. Many companies are prohibiting employees from attending group events and organizers are cancelling as a proactive means to prevent the further spread of this virus.
We would like to thank our speakers, staff, and the organizers who worked diligently to put this conference together. CASIU is working on strategies to ensure members continue to receive continuing educational opportunities.
We apologize for any inconvenience and thank you for your understanding.
Board of Directors, CASIU